As many South Africans eagerly anticipate a well-deserved festive break, the excitement of travel often comes hand-in-hand with concerns over home security.
With an increase in household burglaries reported, it is crucial for homeowners to take significant precautions before locking up and heading out.
Marius Kemp, Head of Personal Underwriting at Santam, offers essential advice to safeguard your home whilst you enjoy your holiday.
Consider getting a house-sitter
One of the most effective ways to keep your home safe while you are away is by arranging for a house-sitter.
This trusted individual, whether a friend, relative or helper, can live in your home during your absence, watching over pets and watering plants, in exchange for accommodation.
Kemp highlighted the importance of ensuring that the house-sitter understands their responsibilities, stating, “If you’re using a sitter, always check their references and clarify their responsibilities upfront. They need to be aware of any liability they may have, such as failing to activate the alarm or lock up properly.”
He added that security is paramount; valuables and important documents should be locked away securely, and house-sitters must be reminded to activate the alarm and secure all entrances before leaving the property.
Failure to do so could potentially lead to rejected insurance claims.
Renting out your home
With the rising cost of living driving many South Africans to seek alternative income sources, renting out their homes during the holidays is becoming increasingly popular.
However, Kemp advised that before listing your property, homeowners must notify their insurance providers and check their policy conditions.
“The policy excludes cover for malicious damage or theft when your private residence is rented out, and the tenant or anyone linked or connected to the tenant is responsible for any damages or loss caused to your property,” he cautioned.
Lock up and go
If you decide to lock up and go without a house-sitter, communication is essential. Kemp suggested notifying your security company and providing them with a contact number of a friend or relative in case your alarm goes off.
Additionally, arranging for someone to check on your home regularly, such as a neighbour or family member, can provide peace of mind.
Final checks before you leave
Before you leave, a thorough final inspection of your home is vital. Kemp emphasised the importance of ensuring that all windows, doors and security gates are locked, and that your alarm system is functioning properly.
Moreover, while sharing holiday plans on social media might be tempting, it’s wise to refrain from advertising your absence online, as this may attract unwanted attention from burglars.
He said other practical measures include switching off geysers and unplugging non-essential electrical appliances to prevent power surges.
Checking if your insurer offers 24/7 emergency assistance for plumbing, electrical and locksmith services can also save you from post-holiday headaches.
Make suitable arrangements for your pets
Kemp reminded homeowners not to forget their pets.
“It’s been a long year and you may be eager to get away but please don’t forget your furry friends. If they can’t travel with you, be sure to arrange for a pet-sitter or kennel,” he advised.